Community Metrics

A great new resource created by the CommunityGuy Jake McKee is the 90-9-1.com site. Its an easy to understand explanation of the 90-9-1 rule and gives a few real world examples. It also has a number of great links which I’ve shared below that provide a great overview of the rule and the concept of [...]

One of the biggest mistakes I see on the community strategy and design side is the number of assumptions made on what the community members will do and find value in. By that I mean, as a business looking to launch an online community starts to think about the value the community will bring (good) [...]